Golf Travel Terms & Conditions
These terms and conditions ("Agreement") set forth the complete terms of your contract with Red Stag Travel Co, a New Jersey company ("Red Stag," "we," "us," or "our"). Please read this Agreement carefully as it governs your rights and obligations. By booking your golf travel package and submitting payment, you ("Client," "you," or "your") acknowledge that you have read, understood, and agree to be bound by this Agreement.
We may modify this Agreement at any time with respect to future bookings. Any modifications to existing bookings that substantially affect your rights will require written notice and mutual agreement.
1. OUR ROLE AS TRAVEL AGENT
1.1 Agency Relationship
Red Stag Travel Co. acts solely as an independent travel agent and intermediary. We arrange travel services provided by third-party suppliers ("Vendors"), including but not limited to hotels, golf courses, restaurants, transportation companies, and activity providers. We do not own, operate, or control any Vendor services.
1.2 Vendor Contracts
When you book through us, you enter into separate contracts directly with each Vendor providing services. We facilitate these arrangements as your authorized agent. All Vendor services are subject to the individual terms and conditions of each Vendor, which may differ from this Agreement.
1.3 No Liability for Vendor Services
We accept no responsibility or liability for the acts, omissions, negligence, or default of any Vendor or third party. This includes but is not limited to: accommodations, transportation, food services, golf facilities, equipment, or any other services arranged through Vendors, whether booked by us or directly by you. We do not guarantee the continued solvency, operation, or performance of any Vendor.
1.4 Vendor Disputes
Any complaints, claims, or disputes regarding Vendor services must be addressed directly with the applicable Vendor. We will provide reasonable assistance in facilitating communication but are not responsible for resolving disputes or obtaining compensation from Vendors.
1.5 Independent Contractor Status
All Vendors are independent contractors. No Vendor is our employee, agent, or representative. We do not supervise, control, or monitor Vendor operations, staff, or service delivery.
2. ELIGIBILITY AND REQUIREMENTS
2.1 Age and Capacity
You must be at least 18 years of age to book a package and participate in tours
You must have legal capacity to enter into this binding contract
2.2 Physical and Medical Fitness
You must be medically and physically fit to participate in the golf tour
You must immediately notify us in writing of any medical conditions, disabilities, or physical limitations that may affect your participation
If you become aware of any medical condition that could be detrimental to your health during the tour, you must notify us immediately and may be required to withdraw from the tour
Failure to disclose medical conditions may result in tour termination without refund
2.3 Travel Documents
You are solely responsible for obtaining and maintaining valid travel documents, including passports and visas
Passports must be valid for at least six months beyond your return date
Non-U.S. citizens may require additional documentation
We are not responsible for any costs, delays, or cancellations due to improper travel documentation
3. BOOKING AND PAYMENT
3.1 Booking Process
Your golf travel experience begins once we confirm availability for your requested dates and provide a custom invoice. To secure group pricing and experiences, we typically require commitments from all participants before beginning the booking process. However, groups may proceed while recruiting additional members, provided they accept responsibility for any cost differences.
3.2 Deposit Requirements
Upon receipt of your deposit, we immediately commit these funds to our suppliers to secure group rates, reserve accommodations, and guarantee tee times that would otherwise be unavailable. These supplier payments typically occur within 2-5 business days of payment receipt.
All deposits are non-refundable. This policy is essential to our business model as deposits are immediately remitted to suppliers within five (5) business days to secure group pricing, confirm reservations, and guarantee availability that would not otherwise be obtainable. The deposit amount is specified in your individual invoice and varies based on trip destination, timing, group size, supplier requirements, and advance payment obligations to our Vendors. Deposit amounts may range from a fixed dollar amount to a percentage of the total package cost, as determined by us in our sole discretion.
Because deposits trigger immediate, irrevocable financial commitments to our suppliers and secure group pricing that cannot be obtained through individual bookings, we strongly encourage all groups to confirm their final participant list and ensure all members are fully committed before submitting deposits. Once deposits are received, we begin booking accommodations, tee times, and other arrangements that cannot be cancelled without penalty.
The deposit is required within five (5) business days upon invoice issue unless otherwise noted.
Since all deposits are completely non-refundable regardless of the reason for cancellation, we strongly urge purchasing GolfSafe Travel Insurance upon booking.
3.3 Final Payment
Final payments are remitted directly to suppliers to secure your confirmed arrangements. Refundability of final payments depends entirely on individual supplier cancellation policies - see Section 5.2 for complete cancellation terms. Final payment schedules are as follows:
International trips: Final payment due 90 days before departure with reminder sent 120 days prior to departure
Domestic trips: Final payment due 60 days before departure with reminder sent 90 days prior to departure
Late bookings: If booking within the final payment period, full payment is required at confirmation
Once final payment is made, any refund potential is subject to supplier recovery policies and the terms outlined in Section 5.2. We cannot guarantee any refund amount as this depends entirely on individual supplier terms and conditions.
Failure to make timely payments may result in immediate cancellation and forfeiture of all previously paid amounts.
3.4 Payment Methods
All payments must be made by bank transfer, certified check, or approved credit card to our designated accounts. Payment processing fees may apply for credit card transactions.
4. FOREIGN CURRENCY ADJUSTMENTS
Initial deposits reflect current exchange rates in effect on the day of the sale where applicable
Final payments may be adjusted based on exchange rate fluctuations between booking and final payment dates
Once final payment is received, pricing is locked and protected from further currency changes
5. CANCELLATION POLICIES
Deposits are always non-refundable as they are immediately paid to suppliers. Final payments may be partially refundable only to the extent we can recover funds from suppliers, less all applicable fees and costs.
5.1 Deposit Cancellation Policy
All deposits are completely non-refundable for any reason, including but not limited to medical emergencies, family emergencies, work conflicts, weather events, natural disasters, terrorism, government travel restrictions, or any other circumstances beyond your or our control. This policy exists because deposits are immediately remitted to suppliers within 2-5 business days to secure group rates and availability, and these payments are non-recoverable under our supplier agreements.
5.2 Final Payment Cancellation
All cancellation requests must be submitted in writing to mike@redstagtravelco.com.
Final payment refunds are subject to supplier recovery and processing fees. Any refund will be limited to amounts we can actually recover from suppliers, minus the following deductions:
Administrative processing fee: $150 per person
Credit card processing fees (if applicable)
All non-refundable supplier commitments and penalties
Proportional share of non-recoverable group rate premiums
Communication and rebooking costs
Important: Many suppliers have non-refundable policies or substantial penalties. We cannot guarantee any refund amount and will only refund actual recoveries from suppliers minus the above fees. If no funds can be recovered from suppliers, no refund will be provided regardless of timing or circumstances.
We will make reasonable commercial efforts to recover funds from suppliers but are not obligated to pursue legal action or extraordinary measures. All supplier recovery attempts are at our sole discretion.
5.3 Replacement Participants
We will provide reasonable assistance in finding replacement participants from within your group when possible. Replacement participants must meet all eligibility requirements and agree to these terms. Any benefits from replacement participants (including avoided cancellation penalties) will be retained by Red Stag Travel Co. as compensation for administrative costs, rebooking efforts, and lost profits.
5.4 Group Size Impact
If your cancellation would result in increased costs for remaining travelers due to group size reduction, we reserve the right to:
Deny the cancellation request, or
Require payment of additional fees to cover increased per-person costs for remaining participants
5.5 Unused Services and Early Departure
No refunds, credits, or compensation are available for:
Unused portions of your package
Early departures
Services not utilized during your tour
Missed activities due to personal choice, illness, or any other reason
Services that suppliers cannot or will not refund
5.6 Refund Processing Timeline
Any eligible refunds under Section 5.2 will be processed within 45-60 days after we receive confirmation of recoveries from all applicable suppliers. Refunds are contingent upon actual receipt of funds from suppliers and completion of all administrative processing.
5.7 Travel Insurance Recommendation
We strongly recommend and encourage purchasing comprehensive travel insurance through GolfSafe or another provider. Travel insurance may provide coverage for certain qualifying cancellation reasons, though coverage terms vary by policy. Travel insurance may cover circumstances where supplier recovery is not possible.
6. TRIP MODIFICATIONS AND CHANGES
6.1 Changes by Client
We will accommodate reasonable requests to add services to your package when possible
Additional services require payment within 48 hours of invoice
All changes are subject to supplier availability and terms
6.2 Changes by Red Stag Travel Co.
We reserve the right to modify trip itineraries, accommodations, or services when necessary due to circumstances beyond our control. We will provide reasonable notice when possible, but are not liable for any resulting inconvenience, additional costs, or compensation.
7. LIABILITY AND INDEMNIFICATION
7.1 Limitation of Liability
RED STAG TRAVEL CO.'S LIABILITY TO YOU IS STRICTLY LIMITED TO THE AMOUNT OF PAYMENTS YOU HAVE MADE TO US. IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST OPPORTUNITIES, OR EMOTIONAL DISTRESS.
7.2 Client Indemnification
You agree to indemnify, defend, and hold harmless Red Stag Travel Co., its officers, directors, employees, and agents from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or relating to:
Your breach of this Agreement
Your conduct during the trip
Your group's conduct during the trip
Any damage to property or injury to persons caused by you or your group members
7.3 Assumption of Risk
You acknowledge that travel involves inherent risks and voluntarily assume all risks associated with your trip, including but not limited to risks related to transportation, accommodations, activities, weather, political conditions, and health and safety conditions at your destination.
8. FORCE MAJEURE
Neither party shall be liable for any failure or delay in performance due to circumstances beyond their reasonable control, including but not limited to acts of God, natural disasters, terrorism, war, government actions, labor disputes, or supplier failures. In such events, all payments remain non-refundable, though we may offer travel credits at our sole discretion.
9. DISPUTE RESOLUTION
9.1 Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to conflict of law principles. However, consumer protection laws of your state of residence may also apply and take precedence where applicable.
9.2 Jurisdiction and Venue
Any disputes arising under this Agreement shall be resolved exclusively in the state or federal courts located in New Jersey. You consent to the jurisdiction of such courts and waive any objection to the venue.
9.3 Mandatory Arbitration
Any claim or dispute arising from or relating to this Agreement shall be resolved through binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association. The arbitration shall take place in New Jersey. This arbitration clause may not apply to consumers where prohibited by state law.
10. GENERAL PROVISIONS
10.1 Entire Agreement
This Agreement constitutes the entire agreement between the parties and supersedes all prior negotiations, representations, or agreements relating to the subject matter herein.
10.2 Severability
If any provision of this Agreement is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
10.3 Waiver
No waiver of any provision of this Agreement shall be deemed or shall constitute a waiver of any other provision.
10.4 Assignment
This Agreement is personal to you and may not be assigned or transferred without our written consent.
Last updated: 07/08/2025